Hosting, management and updates: what RecordFlower takes care of for you

As a RecordFlower customer, you don't deal with servers, software updates or technical maintenance. RecordFlower handles all of that, so you can focus on your stock and your customers.

Hosting included

Your webshop runs entirely on RecordFlower infrastructure. You don't need your own server, hosting package or technical environment. RecordFlower works with professional hosting on European servers and monitors the platform continuously.

Availability

We aim for 99.5% uptime per calendar month. This is a best-effort commitment; no penalty or compensation arrangements are included.

Updates, automatically

RecordFlower rolls out all software updates, security patches and new features automatically. There's nothing for you to install. Your webshop always runs on the most recent version of the platform.

Support seven days a week

For technical questions or problems, the RecordFlower support team is there for you through chat, email and phone, seven days a week. Step-by-step blogs are available for common tasks, such as connecting a domain name or restoring the Discogs connection.

What does this mean for you?

Technical management is fully outsourced to RecordFlower. You pay a fixed monthly subscription and get a fully managed platform in return.

Questions about RecordFlower's technical foundation? Get in touch through recordflower.com.